Last updated: December 10,2025

We are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, including through our website, social media, online lead forms, advertisements, and any other services we provide.

By submitting your information to us, you agree to the terms outlined in this Privacy Policy.

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Address or project location
• Details about your renovation project
• Budget range and timeline
• Any messages or attachments you submit through lead forms, email, or text

When you visit our website or interact with our ads:

• Device information (IP address, browser type, operating system)
• Pages visited and time spent on our site
• Clicks, form submissions, and ad interactions
• Cookies or similar tracking technologies used by platforms like Facebook or Google

If you interact with our advertisements or submit a lead form on:

• Facebook
• Instagram
• Google
• Other advertising platforms

those platforms may provide us with the information you entered.

We use the information we collect to:

• Contact you about your renovation project
• Provide quotes, estimates, and consultation scheduling
• Improve our services, marketing, and website performance
• Personalize ads and marketing communication
• Respond to questions or customer service requests
• Send reminders, follow-ups, or project-related messages
• Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

We may share your information only with:

• CRM or lead management tools
• Email or SMS communication platforms
• Advertising platforms (Facebook, Google, etc.)
• Subcontractors or partners involved in your renovation project (only when necessary)

These parties are required to keep your information confidential and secure.

We may also share information if required by:

• Law enforcement
• Government authorities
• Legal processes
• To protect our rights, safety, or property

We take appropriate technical and organizational measures to safeguard your information, including:

• Secure data storage
• Restricted access to personal information
• Encrypted communication where applicable
• Regular review of data practices

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or updates to your information
• Request deletion of your information (unless required for legal purposes)
• Withdraw consent to marketing communication at any time

To exercise these rights, contact us at:
📧 andre@homecreators.ca
📞 437-234-4238

We retain your personal information only for as long as needed to:

• Provide the services you requested
• Maintain business records
• Comply with legal obligations

Once information is no longer needed, we securely delete or anonymize it.

Our website or advertisements may link to external websites.
We are not responsible for the privacy practices or content of those third-party sites.

We may update this Privacy Policy at any time.
Changes take effect immediately when posted on our website or included in our digital forms.

If you have questions about this Privacy Policy or how we handle your data, contact us:

Home Creators Renovations Ltd.
📧 andre@homecreators.ca
📞 437-234-4238